1. Acceptance of These Terms
By creating or using a NovaPay account, you agree to comply with these Terms & Conditions and any applicable rules, policies, and requirements relating to the services you use.
2. NovaPay Account
You are responsible for providing accurate information when creating and maintaining your NovaPay account.
You are also responsible for keeping your login credentials, PINs, and other account security information confidential.
3. Account Verification
Some NovaPay services may require identity verification or additional information before they can be used.
NovaPay may apply different account limits or service restrictions depending on the user's verification level and applicable requirements.
4. Use of NovaPay Services
You agree to use NovaPay only for lawful purposes and in accordance with these Terms & Conditions.
You must not use NovaPay to conduct fraudulent, unauthorized, illegal, or abusive activities.
5. Transactions & Payments
Transactions may be subject to processing times, verification checks, service availability, limits, and other applicable requirements.
You should review transaction details carefully before confirming a payment.
6. Account Limits
NovaPay may apply transaction, balance, payment, or other account limits.
These limits may depend on account verification, applicable regulations, security requirements, and the services available to your account.
7. Service Availability
Some NovaPay services may be unavailable, temporarily unavailable, or still under development.
NovaPay may temporarily suspend or limit access to a service when necessary for maintenance, security, technical reasons, or legal and regulatory requirements.
8. Security & Unauthorized Activity
You must take reasonable steps to protect your account and immediately report suspected unauthorized access or suspicious activity through the available NovaPay support channels.
9. Prohibited Activities
You must not use NovaPay to facilitate fraud, money laundering, unauthorized transactions, or any activity prohibited by applicable law.
NovaPay may restrict or suspend an account where there are reasonable grounds to believe that prohibited activity has occurred.
10. Third-Party Services
Some NovaPay services may depend on third-party providers or payment partners.
Availability of those services may depend on the relevant third-party provider.
11. Rewards & Promotions
NovaPay may offer rewards, referral programs, or promotional campaigns from time to time.
Specific rewards may have additional eligibility requirements, limits, or conditions that will be provided with the relevant promotion.
12. Account Suspension or Closure
NovaPay may restrict, suspend, or close an account where required for security, compliance, legal, regulatory, or other legitimate reasons.
13. Changes to These Terms
NovaPay may update these Terms & Conditions when its services, technology, policies, or legal requirements change.
Updated terms will be made available through NovaPay.
14. Contact
If you have questions about these Terms & Conditions, you can use the available NovaPay support channels.